Data protection policy

Data protection policy

According to this data protection policy, software, mobile applications (including desktop applications, collectively referred to as "our products") and other services provided by us and displayed by links to this privacy policy can be downloaded through our website, and through written or oral means Collect, use or process personal data by all other communications with individuals, such as mail, chat or phone (here the website and products, collectively referred to as our "services").

We are committed to protecting the personal information you authorize us when using our websites and services.

definition

Personal data: refers to any information related to an identified or identifiable natural person ("data subject"); identifiable natural person refers to information that can be accessed through such information as name, ID number, location data, online identifier or One or more factors, especially individuals whose physical, physical, genetic, psychological, economic, cultural or social identities are directly or indirectly identified.

Processing: refers to any operation or series of operations performed on personal data and personal data sets, whether or not through automated means, such as collection, recording, organization, construction, storage, adaptation or alteration, retrieval, consultation, use, public transmission , Spread or otherwise provide permutations or combinations, limit, eliminate or destroy.

Processing restrictions: Refers to personal data that is stored for the purpose of restricting the processing of personal data in the future.

Manager: refers to a natural person or legal person, public agency, institution or other institution that decides the purpose and method of personal data processing alone or jointly with others; if the purpose and method of processing is determined by the law of the association or member country, the management The specific criteria for the applicant or its nomination can be stipulated by the laws of the association or member states.

Processor: Refers to a natural or legal person, public agency, institution, or other institution that processes personal data on behalf of the manager.

Data subject's consent: It means that the data subject expresses any affirmative, clear, informed and clear willingness by declaring or confirming the operation, which means agreeing to process personal data related to him or her.

1. Collect and use information

1.1 The information we usually collect is:

a) The information you provide directly to us through our website or based on your requirements for our products and services,

b) We receive information about your use of our products and services, including but not limited to our website

1.2 We may collect your personal information through several different sources, including but not limited to:

Website forms and registration information for software products/applications

Written form

Phone or email

Referral Agent

Existing customers or employees

Help Desk Request Form

Online assistance and support

Social media and social networks

Promotional components and identifiers on the website

1.3 We may collect and use your personal data for the following purposes:

(a) To perform contractual obligations or to perform obligations in connection with or in connection with the provision of the products and/or services requested by us;

(b) determine your identity;

(c) Respond, process, evaluate inquiries, requests, applications, complaints, vacancy requirements and feedback;

(d) Manage your relationship with us;

(e) send you marketing information, including but not limited to surveys and questionnaires about our products or services;

(f) Comply with any applicable laws, regulations, codes of conduct, guidelines, instructions or rules, or assist any government and/or regulatory agencies in law enforcement and investigations;

(g) any other purpose for which you provide this information;

(h) Any other incidental commercial use related or associated with the above;

(i) Manage and improve the features and functions of our applications and related services;

(j) Analyze application performance by collecting statistical data;

(k) Verify user accounts, combat harmful behavior in the market, maintain the integrity of our products and services, and promote the protection and safety of our website products and services. For example, we use personal information to contact you and investigate suspicious activities or violations of our terms and policies and violations of intellectual property rights.

The terms of use listed above may continue to be used for a reasonable period of time even if your relationship with us (for example, in accordance with the contract) is terminated or changed in any way, (including, where applicable, allowing us to communicate with you Enforce our rights under contract or other lawful purposes).

In addition to our ability to process the personal data you provide in this section for specific purposes, we can also process it when it is necessary to comply with our legal obligations, or to protect your vital interests or the vital interests of others Your personal data.

We cooperate with companies that provide services on our behalf to provide services, such as processing information processes and delivery, publishing application information, delivering content and services provided through applications and services on our website, or using applications and the above services to perform statistical analysis . These service providers will be provided with limited access to information, which is a reasonable and necessary condition for providing services, and we will also require these third parties to comply with this privacy policy, or operate under a similar privacy policy.

If you purchase products or services on our website, we will collect purchase information, but we will not collect any financial information or transactions related to the purchase. Payments are made through third-party payment processing procedures provided by the payment section. Please be aware of their data privacy policy before making payments.

1.4 Personal information and privacy of minors

We recognize the importance of protecting the information of minors, and we will not intentionally collect any personal information of minors under the age of 18. Our website and services are only for adults aged 18 and above, and we do not assume any responsibility for non-compliance with this requirement.

1.5. Gathering other information

We may collect non-personal information about using our software applications, accessing our website, or using other services, including the links you click, the software or information you download, and other operations related to the use of our products or services. We can also collect some necessary technical information for the operation of our products/services; and collect anonymous statistical information about the use of these products/services and any error reports about our products.

2. Cookies

Cookies are small text files that contain a string of numbers and letters left on your hard disk every time you visit a webpage. When you visit the same website again, these files can identify your browser. Cookies can store user settings and other information. You can set your browser to reject all cookies or notify you when you receive a cookie. However, please note that some website functions or services may not work properly if they do not accept cookies. Any data collected in this way cannot be used to individually identify website users. Cookies cannot be used to run programs or send viruses to your computer.

3. Protection of personal data

We strive to ensure that the information provided to us is protected, both during transmission and when the information is received. We will use appropriate management, technical and physical safeguards to protect personal data from accidental or illegal damage, accidental loss, unauthorized changes, unauthorized disclosure and access, abuse, and any other illegal forms of personal data processing . This includes, for example, firewalls, password protection and other access and authorization controls.

However, no Internet transmission method or electronic storage method is 100% secure. We cannot guarantee or guarantee the security of any information you send to us, you need to bear your own risk. We also cannot guarantee that if any of our physical, technical or administrative security measures are violated, this information will not be accessed, destroyed, altered or disclosed. If you think your personal data has been leaked, please contact us.

4. Retention of personal data

According to the law, our legal interests or best business practices, we can retain data for different purposes for different periods of time. Other legal obligations, legal procedures, and investigations may also require certain data to be retained.

5. Change of privacy and data protection policy

5.1 We reserve the right to modify and update some or all of our privacy and data protection policies at any time.

5.2 We encourage you to regularly check our privacy policy to keep up-to-date with changes.

5.4 We can notify you of changes to this policy via email or the information delivery system on our website.

6. Your rights

(a) Access rights

You have the right to confirm whether we can process your personal data, and where we are, access to personal data, and some additional information. This additional information includes processing purposes, categories of personal data and detailed information about the recipients of personal data. Providing the rights and freedoms of others is not affected, and we will provide you with a copy of your personal data.

(b) Right to rectification

You have the right to request the correction of any inaccurate personal data of you, and consider the processing purpose, and complete any incomplete personal data.

(c) Deletion rights

In some cases, you have the right to request the deletion of your personal data. If you determine that the relevant purpose of collecting or processing personal data no longer requires personal data; you can revoke the authority authorized based on the processing purpose; you object to Processing under certain rules of the applicable data protection law (when it is determined that personal data has been illegally processed). However, exclusions are also included. General exclusions include: situations that must be dealt with when exercising the right to freedom of speech and information, complying with legal obligations or establishing, exercising or defending legal proceedings, and for public interest.

(d) Right to restrict processing

In some cases, you have the right to restrict the processing of your personal data, for example, when you question the accuracy of personal data; illegal processing but you object to deletion; we no longer need personal data for our processing purposes , But you need to use personal data to establish, exercise, or defend legal claims; before this objection is verified, when you object to processing. On this basis, when processing is restricted, we can continue to store your personal data. We will only process it for the establishment, exercise or defense of legal proceedings to protect the rights of another natural or legal person, or out of important public The cause of interest.

(e) Right to object

You have the right to object to our processing of your personal data in respect of your specific situation, but only include the following: the legal basis for processing is necessary. If you raise such an objection, we will stop processing personal information unless we can prove that we have persuasive and legitimate grounds to process your interests, rights and freedoms, or to establish, exercise or defend legal proceedings .

 You have the right to object to our processing of your personal data for direct marketing (including profiling for direct marketing). If you raise such an objection, we will stop processing your personal data for this purpose.

 You have the right to object to the processing of your personal data for the following reasons: for scientific or historical research purposes, or for statistical purposes related to your special circumstances, unless you are required to do so when performing tasks for reasons of public interest .

(f) Data migration rights

You have the right to obtain the personal information provided to us

 Authorization-based processing; or

 Through automated processing, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply when it adversely affects the rights and freedoms of others.

(g) Right to complain to the supervisory authority

 If you believe that the processing of your personal information violates the data protection law, you have the legal right to file a complaint with the data protection supervisory authority. You can do this work at your residence, work place or alleged infringement point in your EU member state.

(h) The right to revoke authorization.

To some extent, our legal basis for processing personal information is authorization, and you have the right to revoke the authorization at any time. In this case, we may not be able to provide you with some features and functions of our services. Revoking the license will not affect the legality of processing before the request is revoked.

7. Violation notice

If an unauthorized intrusion or intrusion into our system may affect your personal data security, we will notify you as soon as practical and we will take all necessary measures and actions to avoid similar occurrences in the future phenomenon.